Public relations and Customer Service - Jamb Commerce Past Questions and Answers

Question 6:

• JAMB 2000

The role of public relations is principally to

A. Sustain good relationship
B. Create good image
C. Carry out publicity
D. Advertise a firm's products

Question 7:

• JAMB 2010

The deliberate and sustained efforts of an organization towards the creation of goodwill for its products and services is through?

A. Public relations
B. Advertising
C. Sales promotion
D. Rebranding