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Public relations and Customer Service - Jamb Commerce Past Questions and Answers

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Jamb Commerce Past Questions

Jamb Past Questions and Answers on Public relations and Customer Service

Question 6:


The role of public relations is principally to

A. Sustain good relationship
B. Create good image
C. Carry out publicity
D. Advertise a firm's products


Question 7:


The deliberate and sustained efforts of an organization towards the creation of goodwill for its products and services is through?

A. Public relations
B. Advertising
C. Sales promotion
D. Rebranding






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