Jamb 2021 Commerce Past QuestionsQuestion 31:The activities aimed at finding customers needs and satisfaction can be described as A. Conceptual marketing B. Macro-marketing C. Socio-marketing D. Micro-marketing Question 32:Given: I. Retail II. Export III. Transport IV. Import V. Insurance VI. Banking and finance VII. Wholesale VIII. Communication. which of the above are aids to trade? A. III, V, VI and VIII B. I, II, III and VI C. III, V, VI and VIII D. II, V, VI and VII Question 33:Communication process involves the transmission of a message over a selected channel to the A. Encoder B. Receiver C. Audience D. Sender Question 34:The instruments of credit include A. Billboards and postal stamps B. Payment vouchers and statement of account C. Bills of exchange and salary voucher D. Bills of exchange and promissory notes Question 35:The principle of span of control stipulates that? A. The number of employees reporting to one superior should be kept to a workable maximum B. An employee should report to only one superior C. Managers must demand accountability from their subordinates D. Resources have to be economized within the various divisions |
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