(a) Bureaucracy is a pattern of administration by the government departments in which complicated official routine is observed in carrying out responsibilities.
(b) Functions of modern civil service are:
(i) Civil service provides information for the formulation of government policies.
(ii) Civil service executes government policies and programmes.
(iii) Bills from the executive are prepared by Civil service.
(iv) Civil service makes rules and regulations for its internal working.
(v) Civil service performs quasi-Judicial functions.
(vi) Civil service prepares and executes annual budgets.
(vii) Civil service educates citizens on governmental policies.
(viii) Civil service generates revenue for government.
(ix) Civil service provides useful information and advice to political Heads in running their various ministries e.g. preparation of answers to questions sent to political Heads.
(x) The civil service takes custody of all documents, files, records and all properties of the government.
(xi) Civil service handles correspondence, bulletins and forms relating to government.
(xii) Civil service provides officials to attend national and international conferences and seminars on behalf of government.