(a) Planning is the setting up of targets or objectives and outlining the appropriate means of achieving the objectives.
(b) Benefits of planning are:
(i) It helps in setting goals and objectives in an organisation.
(ii) It helps in setting up policies and procedures in achieving the goals of the organisation.
(iii) It leads to acceptable decisions.
(iv) The goals and objectives are achieved through proper planning.
(v) Planning can be used as an instrument of forecast.
(c) Functions of the personnel department are:
(i) Human resources planning.
(ii) Recruitment, interviews.
(iii) Selection.
(iv) Placement.
(v) Training and development.
(vi) Discipline.
(vii) Staff welfare.
(viii) Trade union matters.
(ix) Appraisal.
(x) Promotion.