(a) Rules to Observe when Making Coffee:-Freshly roasted ground coffee should be used.-Equipment must be clean.-Boiling water should be added to coffee and allowed to infuse. -Temperature of water should be controlled so as not to boil the coffee.-Strain and serve.-Infusion time must be controlled -Appropriate portion of coffee to water should be used -Milk should be offered separately.
(b)Reasons for Bad Results in Coffee: (i) Weak coffee:-Water did not reach boiling point. -Insufficient coffee used:-Infusion time too short. -Stale/expired or old coffee used/ incorrect grind of coffee used. (ii) Bitter Coffee: -Too much coffee used.-Infusion time too long.-Coffee not correctly roasted. -Sediment remaining in storage or serving equipment. Coffee may have been left too long before use -Infusion temperature too high.